What is DEWA in Dubai

What is DEWA in Dubai – Makebiz

Dubai Electricity and Water Authority or DEWA is a government organization and utility provider in the Emirates responsible for electricity, water and sewerage services. The operation utilizes alternative and green energy systems. In order to train personnel to work in DEWA’s divisions, it has established an educational institution that provides two-year programs in various specialties.

The company issues utility bills to all categories of customers, activates and disconnects water or energy. The 24-hour support service allows you to find out up-to-date information about debts and checks at any time, as well as to leave a request for activation. Electricity and water services are even utilized by developers at construction sites by submitting a request on the website. 

When entering a purchased or rented apartment, it is important to leave a request for activation of communal services: fill out the form, attach a receipt with payment, rental agreement, housing documents. Both the owner and the tenant can apply online. There are one-time fees and a refundable deposit upon activation. Monthly bills can be paid in different ways: via e-wallets, banks and the DEWA Smart App.

Services can also be disconnected online or through service centers. All you need to do is leave an application form.

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