How to file a complaint with MOHRE in Dubai, UAE

How to file a complaint with MOHRE in Dubai, UAE - Makebiz

Trouble at work can be stressful, but knowing the ins and outs of labor law can help you effectively protect your rights. The Ministry of Manpower and Emiratization (MOHRE) in the United Arab Emirates performs an important function in resolving labor disputes in a fair and transparent manner. Let’s take a look at the process of filing a complaint with MOHRE.

There are a number of reasons for filing a complaint with the MOHRE:

  • problems with the payment of wages: delayed or non-payment, unjustified deductions, non-compliance with the agreed amount;
  • payments due after dismissal: lack of compensation, severance pay or unused vacation;
  • working conditions: inappropriate working hours, unsafe workspace or lack of contractual benefits;
  • Unjustified or unfair dismissal;
  • discrimination: racial, religious, gender, national origin or other protected characteristics.

Before filing a complaint, gather evidence to prove your case. Your employment contract should be the first thing to provide, and depending on the reason for filing a complaint, payroll records, correspondence, and even witness statements may also be helpful.

There are several convenient ways to register a complaint:

  • Department of Labor website. The portal allows you to file complaints anonymously or under your own name.
  • MOHRE app: can be downloaded on iOS or Android devices.
  • In-person office visit.

The procedure for filing a complaint consists of several steps:

  • Filling out the form with basic information and the reason for the appeal.
  • Attaching all available evidence.
  • Obtaining a registration number to track the status.

The Ministry will review your complaint and contact you for further information or clarification. In some cases, it may be necessary to conduct an investigation requesting information from the employer. If your complaint is valid, steps will be taken to resolve the dispute and protect your rights.

To successfully navigate all stages, we advise you to remain calm and provide only accurate and truthful information. Be prepared to provide additional evidence and cooperate with the organization’s experts throughout the procedure. If necessary, seek independent legal advice.

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